Though digging into this task probably doesnt fall under your highest list of priorities when someone dies, likehow to get a death certificate, canceling outstanding subscriptions and other accounts is still vital to the security of your loved ones assets and personal information.
Option 1: Log inPeacocktv.com/tvwith their password and email
If you have your loved ones password and email, and youre responsible for closing their accounts, then you can close the account in the same way as your own account. Here is the rundown of those steps.
Step 1. Log in to your loved ones account
The first step to canceling your loved ones Peacock account again is to log in.If youre unsure of your loved ones password, you can attempt to reset their password if you have access to the accounts email address.
If youre still unable to log in after completing these actions, its best to contact support to see how they can work with you.
Step 2. Go to their account page
Once youve logged in, youll click on their account from the menu or find it in the toolbar. The location of this item may vary depending on the device youre browsing on.
After clicking on their account, it should take you to their plan and payment details.
Step 3. Cancel your deceased loved ones account
Select Change Plan next to Your Plan to cancel or downgrade. Once their plan is canceled, you will see a confirmation message on the screen and will receive a confirmation email within 3 hours.
Step 4. Ensure your loved ones account is permanently deleted
Canceling your loved ones account might seem like enough, but its understandable if you would like their account permanently deleted. For steps to delete yourPeacock.com/tvaccount, you need to view Peacocks Privacy Pageorcontact Peacock supportto request deletion.
Option 2: Contact customer support
If you dont have access to your loved ones account, then youll need to contactPeacock support.
When filling out their form to Get in Touch, explain that you need to close your deceased loved ones account. Theyll then provide you with the next steps to take to ensure successful account closure.
